Shipping

Last updated: 29 September 2026

Shipping

Australia

  • Free tracked shipping on orders of A$100 or more.
  • A$7.95 flat-rate tracked shipping on orders under A$100.
  • Prices for Australian customers are shown in Australian dollars (AUD).

United States

  • Free tracked shipping on orders of US$75 or more.
  • US$5.95 flat-rate tracked shipping on orders under US$75.
  • Orders arrive in 5 to 7 business days once they leave us.

New Zealand

  • Free tracked shipping on orders of NZ$130 or more.
  • NZ$11.95 flat-rate tracked shipping on orders under NZ$130.
  • Orders arrive in 10 to 20 business days once they leave us.

Other countries

We ship to many countries. Free tracked shipping applies on orders of US$75 or more (or the equivalent in your currency), and a flat rate applies below that. The exact cost in your currency is shown at checkout before you pay.

When will my order arrive?

  • Every order: we pack and send orders within 1 to 2 business days, and email your tracking link as soon as yours is on its way.
  • Australia: orders are usually delivered within 6 to 10 business days of being placed (Monday to Friday, excluding public holidays).
  • United States: orders usually arrive 5 to 7 business days once they leave us.
  • New Zealand: orders usually arrive 10 to 20 business days once they leave us.
  • Other countries: delivery usually takes 6 to 12 business days once your order leaves us.

Delivery times are estimates, not guarantees. They can be longer during busy periods such as the Christmas rush, sales events or carrier delays. In the lead-up to Christmas we'll post our last order dates for Christmas delivery on the site.

Tracking

Every order is tracked. As soon as your order ships, we'll email you a tracking link. You can also follow it on our Track your order page. If you order more than one item, your order may arrive in separate parcels.

Delays, lost or missing parcels

Email us at hello@shiftswimwear.com with your order number if:

  • your tracking hasn't updated for 10 business days; or
  • your parcel shows as delivered but you can't find it.

We'll chase it with the carrier. If a parcel is confirmed lost in transit, we'll send a replacement or refund you in full.

Wrong address?

Please double-check your shipping address at checkout. If you spot a mistake, email us straight away and we'll update it if the order hasn't shipped yet. We can't be responsible for parcels sent to an incorrect address entered at checkout. We'll always do our best to help recover them.

Duties and taxes for international orders

Orders shipped outside Australia may be subject to import duties, taxes or fees set by the destination country. These are the customer's responsibility unless they're shown and charged at checkout.

Returns and exchanges

See our 30-Day Happiness Guarantee.